Terms of service

By accessing and using the Secret Bloom website (hereinafter, “the Site”), you agree to comply with these Terms of Service. If you do not agree with any of these terms, we recommend that you do not use our Site or services.

1. General Information This Site is operated by Secret Bloom, a brand dedicated to intimate wellness and sexual health.

By making a purchase, you confirm that:

  • You are at least 18 years old
  • You provide truthful, complete, and up-to-date information
  • You use the Site in a legal and responsible manner

2. Use of the Site You agree not to use our Site for:

  • Illegal or unauthorized activities
  • Violations of local, state, or federal laws
  • Distribution of harmful, fraudulent, or malicious content
  • Unauthorized attempts to access our systems

We reserve the right to suspend or terminate access to the Site if misuse is detected.

3. Products and Services

  • All products offered are intended for personal use only
  • Descriptions, images, and prices are presented with the greatest possible accuracy
  • We reserve the right to modify, discontinue, or limit products without prior notice

⚠️ Intimate wellness products do not replace professional medical advice.

4. Prices and Payments

  • Prices are expressed in USD
  • We reserve the right to change prices at any time
  • We accept payments through secure third-party platforms (Shopify Payments, credit cards, etc.)

Secret Bloom does not store sensitive banking information.

5. Shipping and Delivery

  • Shipping times are estimated and may vary
  • We do not guarantee exact delivery dates
  • We are not responsible for delays caused by the carrier

For more details, please refer to our Shipping Policy.

6. Returns and Refunds Returns and refunds are governed by our Refund and Returns Policy, which forms an integral part of these Terms.

7. Intellectual Property All content on the Site, including:

  • Texts
  • Images
  • Logos
  • Design and branding

is the property of Secret Bloom and is protected by intellectual property laws. Unauthorized use is prohibited without prior written permission.

8. Limitation of Liability Secret Bloom shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Misuse of the products
  • Adverse reactions resulting from incorrect use

Use of the products is at your own risk.

9. Privacy The handling of your personal data is governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Modifications to the Terms We reserve the right to update or modify these Terms at any time. Changes will take effect upon publication on the Site. It is the user's responsibility to review this page periodically.

11. Governing Law These Terms are governed by the applicable laws of the United States, without prejudice to local regulations based on the customer's jurisdiction.

12. Contact For any questions related to these Terms of Service, please contact us at: 📧 contact@mysecretbloom.com 🌸 Secret Bloom – Wellness, confidence, and discretion